Terms of service
Terms of Service
Noor Qalb
Last updated: February 2025
These Terms of Service ("Terms") govern your use of the website noorqalb.com (the "Site") and the purchase or use of any products or services offered by Noor Qalb ("we", "us", or "our").
By accessing our Site or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase our products.
1. Website Information
This website is operated by Noor Qalb.
Website: noorqalb.com
Contact: contact@noorqalb.com
2. Eligibility
You must be at least 18 years old to use this Site or purchase our products.
By using this Site, you confirm that you are legally capable of entering into a binding agreement.
3. Products & Nature of Services
Noor Qalb sells jewelry, cultural objects, and artisanal products intended to support personal expression and cultural appreciation.
Our products:
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Are crafted items for personal use
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Reflect cultural heritage and artistic traditions
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Are intended for decorative and personal purposes
All information provided on this Site is for educational and informational purposes only.
4. Product Description & Quality
Important
We strive to represent our products as accurately as possible. However:
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Colors may vary slightly due to screen settings
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Handcrafted items may have natural variations
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Product dimensions are approximate
Material Disclaimer
The information on noorqalb.com provides details about materials and craftsmanship.
Customers should carefully review product descriptions before purchasing.
Please inspect products upon receipt and contact us immediately if there are concerns about quality.
Results & Satisfaction
Individual preferences may vary. Testimonials and experiences shared on this Site reflect individual experiences and should not be considered typical results.
5. Proper Use & Responsibility
Noor Qalb products are intended for adult use and are decorative or cultural items.
You agree to:
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Use products only as intended
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Follow all care instructions provided
Noor Qalb is not responsible for misuse, damage, or use inconsistent with product care instructions.
6. Materials & Sensitivities
Our products may contain materials such as:
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Metals
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Stones
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Fabrics
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Natural or synthetic materials
Some individuals may have sensitivities to certain materials.
If you experience any adverse reaction (such as skin irritation), discontinue use immediately and consult a healthcare professional if necessary.
7. Orders, Pricing & Payment
All prices are displayed on the Site at the time of purchase.
We reserve the right to:
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Change prices at any time
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Limit quantities
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Refuse or cancel orders at our discretion
Payment must be completed at checkout. Payments are processed securely through third-party payment providers.
8. Shipping
Shipping options, delivery times, and fees are displayed during checkout.
Noor Qalb is not responsible for delays caused by:
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Shipping carriers
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Customs processing
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Events beyond our control
9. Refund Policy
Our Refund Policy is published separately on the Site and is incorporated into these Terms by reference.
Shipping costs are generally non-refundable.
Refund eligibility is subject to the conditions outlined in the Refund Policy.
10. Intellectual Property
All content on this Site, including:
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Text
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Images
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Graphics
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Logos
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Videos
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Designs
is the property of Noor Qalb or its licensors.
You may not reproduce, distribute, modify, or use any content without prior written permission.
11. Third-Party Links
The Site may contain links to third-party websites.
We are not responsible for:
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Their content
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Their privacy practices
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Their accuracy or policies
Use of third-party sites is at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, Noor Qalb shall not be liable for any indirect, incidental, special, or consequential damages arising from:
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Use of the Site
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Use or misuse of products
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Reliance on information provided on the Site
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Noor Qalb from any claims, damages, or liabilities arising from:
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Your use of the Site
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Violation of these Terms
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Misuse of products
14. Dispute Resolution
Any dispute arising from these Terms or your use of the Site will be resolved through binding individual arbitration where permitted by applicable law.
You agree to waive any right to participate in class actions or representative proceedings.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.
16. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated “Last updated” date.
Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
17. Contact
If you have any questions regarding these Terms, please contact us: